Summer safety: 5 quick tips for a healthy, happy season ahead
14 Nov 2025Summer in Aotearoa is something special — long days, warm nights, and endless opportunities to get outdoors. From Northland’s golden beaches to ...
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Where can I access a pharmacy-based telehealth consult?
7 Oct 2025Video consults are being delivered in pharmacies across Aotearoa to ensure timely treatment, prescriptions, and medical certificates are available ...
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We’re moving offices
18 Sep 2025Although 95% of our people work remotely, we also have an operational headquarters in Kirikiriroa Hamilton. For the past three years our ops and ...
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Celebrate Te Wiki o te Reo Māori with us
8 Sep 2025Next week, Aotearoa celebrates Te Wiki o te Reo Māori (Māori Language Week) – a chance to honour te reo, an official language of New Zealand, and ...
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Spring into wellbeing: Your seasonal reset
8 Sep 2025Spring in Aotearoa is a season of fresh beginnings – longer days, blossoming trees, and a welcome chance to shake off the winter blues. For many of ...
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Safe, simple and secure: Why you can trust Emergency Consult
29 Aug 2025As an Emergency Medicine Specialist working in the hospital ED, I’m used to people consulting me at some of the most vulnerable moments of their ...
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What makes Emergency Consult different from other online doctor services?
21 Jul 2025As Kiwis, we’re lucky to have access to a growing range of telehealth services, making healthcare more accessible wherever we are. But when ...
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We're attending the Waikato Baby Show
3 Jul 2025This month Emergency Consult will be exhibiting at the Waikato Baby Show for the first time.We will be chatting to parents, grandparents, ...
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Emergency Consult joins government’s 24/7 digital health service
1 Jul 2025Emergency Consult is proud to announce its participation in the Minister of Health’s new 24/7 digital health service initiative, significantly ...
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We're Hiring: Clinical Nurse Manager
26 Jun 2025We are seeking a nurse with a can-do attitude to be part of our clinical team. Be part of a fast-growing, purpose-led healthcare company that's ...
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What can be treated via video consultation?
5 Jun 2025Virtual consults are timely and convenient. They are of huge benefit to people wanting to be seen quickly without having to travel or wait in a ...
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Yes, we accept Community Services Cards
23 May 2025We’re pleased to advise that Community Services Card (CSC) holders are able to access discounted consultations with our Emergency Medicine ...
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Emergency Consult celebrates 5th anniversary of providing 24/7 virtual care to New Zealanders
16 May 2025This month, award-winning telehealth provider Emergency Consult is proud to celebrate its 5th anniversary of offering rapid and reliable on-demand ...
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More than a convenient service—how EC is providing relief to downstream health services
6 May 2025In this blog clinical director, Dr John Bonning, provides insight into what's motivating Emergency Consult's health and business partnerships... It ...
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6 reasons why your pharmacy should offer in-store video consultations with our doctors
18 Mar 2025In today’s fast-paced world, pharmacies are more than just places to pick up prescriptions—they’re essential healthcare hubs and often the ...
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We're Hiring: Finance Administrator
11 Mar 2025Be part of a fast-growing, purpose-led healthcare company that's changing lives across New Zealand. Finance Administrator | Emergency ...
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Celebrating International Women's Day with Co-Founder & CEO, Jenni Falconer
6 Mar 2025International Women’s Day (8 March 2025) is an occasion to celebrate the significant contributions of women across all industries and spheres of ...
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Now offering Business Healthcare Support - help your business thrive!
4 Mar 2025In today's competitive business environment, staff wellbeing is a key driver of productivity, talent retention, and workplace morale. Access to ...
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Why video consults are a game-changer for uni students (and their concerned parents!)
11 Feb 2025University life is an exciting time for students, full of new experiences, independence, and opportunities. But living away from home in halls of ...
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Where can I find healthcare products?
9 Dec 2024During your consult, the doctor will talk to you about a treatment plan - and sometimes they might recommend certain accessibility products to aid ...
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Recruiting: Nurse Practitioners for Bay of Plenty
10 Oct 2024This is a fantastic opportunity to join an innovative walk-in urgent care service to enhance health care services in the greater Papamoa community. ...
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Public patient survey results
23 Sep 2024We conducted a patient engagement survey (PES) throughout the month of August, 2024. We were pleased with a 31.5% response rate (anything above 30% ...
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Ka Ora Telecare welcomes new Board Chair, Jeremy Mihaka-Dyer
10 Sep 2024Ka Ora Telecare (an after-hours medical service that enables people living in rural areas to connect with a healthcare professional via phone or ...
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Director Vacancy
6 Sep 2024As we navigate a complex and rapidly evolving healthcare environment, we are looking for a director who can help steer the company towards continued ...
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Is my condition suitable for an online consult?
14 Aug 2024Telehealth is transforming the healthcare landscape, and now offers a convenient and accessible way for patients to access medical care. But with ...
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We're Hiring: Client Relationship Manager
12 Aug 2024We are seeking a go-getting person to be part of our leadership team. The Client Relationship Manager will be responsible for managing and growing ...
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Patient engagement survey runs this month
1 Aug 2024We’re digging into the hearts and minds of our general public patients this month. Throughout August, Emergency Consult will be running an online ...
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Board position available at Ka Ora Telecare
30 Jul 2024We're seeking an experienced strategic leader for the role of Board Chair for Ka Ora Telecare. The successful director will be required to convene ...
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We're Hiring: Clinical After-Hours Lead
19 Jul 2024We're looking for people with recent clinical experience and staff management prowess to lead our services after-hours.This is an opportunity to join ...
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Spreading the word about Ka Ora at Fieldays
14 Jun 2024The Ka Ora team is currently at the National Fieldays in Mystery Creek to spread the word about Ka Ora Telecare. Ka Ora is government-funded service ...
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Should I go to the emergency department?
10 Jun 2024Sometimes it can be hard to decide if a condition warrants a trip to the emergency department (ED). When illnesses or injury strikes it’s often ...
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Aged Care: Can a hybrid model help you through this latest COVID outbreak?
10 Jun 2024Staffing woes? We're here to help! Have you considered how a hybrid model of care can help you through this latest COVID outbreak? Emergency Consult ...
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Digital Health Leadership Summit 2024
23 May 2024Report from the Digital Health Leadership SummitImmediately on the back of the Digital Health Festival in Melbourne was New Zealand’s own Digital ...
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Digital Health Festival in Melbourne
23 May 2024Report from the Digital Health Festival in MelbourneOur CEO, Jenni Falconer, has had an exciting and busy couple of weeks, speaking and collaborating ...
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Optimise your surroundings for online meetings
13 May 2024In today’s digital age, online meetings have become a regular occurrence for many of us. Whether you're collaborating with colleagues, or catching ...
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Stay healthy & happy ahead of winter
13 May 2024The crisp autumn air has a chilly bite and the days are growing shorter – winter is on its way! There’s lots to love about winter - cozy moments ...
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How do I prepare for a virtual consult?
30 Apr 2024There are a few simple things you can do to make sure your online visit with the doctor runs smoothly and you receive the care you need. Prepare your ...
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Standing behind True Colours Children's Health Trust
7 Mar 2024When Emergency Consult was first started in 2019 the founders had a vision to bring emergency medicine expertise out of the confines of the physical ...
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Consult365 clinic in the news
13 Feb 2024The opening of our new hybrid model accident and medical clinic in Papamoa has made a few headlines. Here's a quick glimpse at some of the media ...
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New ‘hybrid’ A&M clinic opens in Pāpāmoa
31 Jan 2024We've opened a new type of acute care clinic at 3 Palm Springs Boulevard, Pāpāmoa. Dubbed a ‘hybrid’ clinic because patients are treated ...
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Afterhours telecare for rural communities
8 Jan 2024Emergency Consult is one of three organisations that have partnered to deliver Ka Ora Telecare. Along with Practice Plus and Reach Aotearoa, we have ...
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Aged Care: Need nurses to help fill Xmas rosters?
1 Dec 2023Christmas is coming up fast! So just a quick reminder that our virtual Registered Nurses are available at short notice should you need help filling ...
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We’re making headlines
27 Nov 2023Not only are we chuffed to have received award recognition for our mahi…but we’ve also received a fair amount of media coverage recently too.Here ...
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Emergency Consult wins two business awards!
21 Nov 2023Emergency Consult, and it’s CEO Jenni Falconer, went home winners from Friday night’s Waikato Business Awards gala dinner at Claudelands Event ...
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Fantastic opportunities for RNs in Pāpāmoa
16 Nov 2023An innovative 24-hour walk-in clinic is set to open in Papamoa this summer. Located at 3 Palm Springs Boulevard, Pāpāmoa East, the Accident & ...
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Celebrating a milestone with St John
27 Oct 2023Yesterday we celebrated a milestone with our Hato Hone St John friends at Auckland Hospital. Together we have provided over 2,500 consults. Giving ...
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Positions available in the Bay of Plenty
25 Oct 2023As we continue to expand and evolve, we’re on the hunt for great people to join our quest in making healthcare easy for anyone, anytime. We’re ...
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We're finalists for two prestigious Business Awards!
15 Sep 2023Emergency Consult is thrilled to be amongst the finalists in this year’s Waikato Chamber of Commerce Business Awards announced this week at Waikato ...
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Show your True Colours 1st Sept
28 Aug 2023We do a little pro-bono work for the True Colours Children's Health Trust - they're great people doing important work for seriously ill tamariki and ...
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New ED Service: Virtual Board Rounds
14 Aug 2023We’re already working with many hospital emergency departments (EDs) around the country. Our ED partners use our online Emergency Medicine ...
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Positions Available
18 Jul 2023Following a period of rapid expansion we're excited to be recruiting new positions to join our friendly and ambitious team. Please see Seek for the ...
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Christchurch Hospital's new hush pod
19 Jun 2023Christchurch Hospital is setting telehealth up to succeed with the implementation of a purpose-built hush pod.The hush pod provides a quiet, private ...
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Takings from the Digital Health Leadership Summit
1 Jun 2023This week saw health leaders from across the motu come together in Wellington for a sold-out Digital Health Leadership Summit put on by Health ...
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Winter wellness with Dr Chanwai
3 May 2023We're already seeing headlines stating that hospital emergency departments (EDs) are overwhelmed. And it's not officially winter yet! As we head into ...
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Emergency Consult announces new Board Chair
31 Mar 2023Emergency Consult has announced Dr Peter Crow as its new Chairman of the Board, effective immediately. Dr Crow has been working with Emergency ...
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Aged Residential Care Newsletter
27 Mar 2023Here’s the link to our latest eNewsletter for Aged Residential Care clients: https://mailchi.mp/emergencyconsult/agedcare For information about how ...
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In the news this week
3 Feb 2023This week an article was published in Health Informatics NZ (HiNZ) about how our nurses are supporting the aged care sector. Read the full story ...
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Urgent care over the holidays
20 Dec 2022Emergency Consult is available 24-hours a day, 7 days a week, every day of the year. As doctors reduce their hours over the holiday season, and ...
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Hot off the press!
10 Nov 2022Following the opening of Emergency Consult's Hamilton headquarters last month, the service has been featured in various local media and healthcare ...
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New office opens following rapid expansion
27 Oct 2022This week Emergency Consult hit a significant milestone with the opening of a centralised headquarters in Kirikiriroa Hamilton. The new office, ...
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Giveaway winner announced
15 Aug 2022Thanks to everyone who entered our random prize draw on Facebook for the winter supply pack. Michelle was the lucky winner and all those winter ...
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Partnering with aged care providers across Aotearoa
25 Jul 2022If you've been following the news lately you may be aware that there's a dire shortage of registered nurses in Aotearoa - and it's being felt ...
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Now working with schools to care for our tamariki
25 Jul 2022We're starting to work with a few schools. It's an exciting new direction for our service. For education providers, easy access to rapid medical care ...
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July Newsletter
25 Jul 2022Here’s the link to our latest patient Newsletter: https://mailchi.mp/emergencyconsult/catchup-8991442You’re welcome to join out mailing list even ...
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Coping with life after COVID
13 Apr 2022As part of our work with various DHB’s across the country we’re monitoring numerous COVID patients in the community. Often, we hear our COVID ...
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Doing Rapid Antigen Tests (RATs) at home
10 Mar 2022Free Rapid Antigen Tests (RATs) are now available to all kiwis, who are symptomatic or household contacts, for home testing. But it’s important to ...
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Preparing for home isolation
7 Mar 2022Positive case numbers are still climbing and if you, or someone in your household, tests positive fr COVID-19 then all of you must isolate for 7-days ...
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January Newsletter
18 Jan 2022Here’s the link to our latest patient Newsletter: https://mailchi.mp/emergencyconsult/newdocsYou’re welcome to join out mailing list even if you ...
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Isolating at home
17 Jan 2022We’re working with a few different DHB’s around the country to support their COVID responses. So, if you’re required to home isolate in the ...
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Stop the spread and be prepared
30 Nov 2021With case numbers rising, and the likely easing of restrictions, we’ve had lots of patients ask what they can do to be prepared for COVID. We’re ...
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Hot off the press – HiNZ article
26 Sep 2021We’re thoroughly enjoying our work supporting rural and remote clinicians. And hearing comments like “It’s the best thing that could have ...
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August Newsletter
24 Aug 2021Here’s the link to our latest patient Newsletter: https://mailchi.mp/emergencyconsult/august21?e=[UNIQID]You’re welcome to join out mailing list ...
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Consults in Your Pharmacy-Mt Maunganui
1 Aug 2021We’d like to extend a warm welcome to Your Pharmacy – Mt Maunganui. This large dispensing pharmacy is now offering video consults with our ...
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National Hep C Action Plan launched
28 Jul 2021Yesterday we attended the launch of the National Hepatitis C Action Plan, Māhere Mahi mō te Ate Kakā C in Hamilton. Timely given that it was World ...
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Warm welcome to new pharmacies
30 Jun 2021Now Hamiltonians can access top emergency doctors from Unichem Beerescourt Pharmacy on Victoria Street and Unichem Grey Street Pharmacy in Hamilton ...
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Fun at Fieldays
20 Jun 2021What an event! We loved being part of the Health & Wellbeing Hub at Fieldays. There is some truly wonderful mahi going on within our communities – ...
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Spreading our messaging to town and country at Fieldays
11 Jun 2021The Southern Hemisphere’s largest agricultural event, Fieldays, takes place at Waikato’s Mystery Creek this month – and we’ll be ...
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Doctor burnout findings released
7 Jun 2021Doctor burnout rates are scary. And they're on the rise. The March issue of The Specialist magazine states that 1 in 2 New Zealand medical ...
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Happy International Nurses Day
12 May 2021We would like to make a big shout out to all our nurse colleagues. It’s tough going in NZ emergency departments at the moment. Our nurses are the ...
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Reaching NZ’s Rural and Remote Communities
6 May 2021We recently attended the Rural Health Conference in beautiful Taupo. It was the first time in a year that we've had the opportunity to 'rub ...
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Winter Is Nearly Here
1 Apr 2021We're already seeing headlines stating that hospital emergency departments (EDs) are overwhelmed. And it's only autumn! As we head into the colder ...
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Case Study: Pharmacy and ED Doctors Unite
10 Mar 2021Emergency Consult and Waikato’s Anglesea Pharmacy have partnered to establish new model of care where the pharmacy can be a patient's first port of ...
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