If you require an ambulance, call 111 immediately.

Everyday Kiwis


Safeguard your family members with on-demand emergency care.

We’re here for those times when you have a nagging health concern, which warrants immediate attention but isn’t life or limb threatening. You can stay tucked up in bed in the middle of the night, or stay on the job out in the middle of nowhere, and still receive the urgent medical care you need.

Our friendly doctors use a specially developed video chat system to see you (or your loved one) regardless of who you are, where you are, or what time it is. You’ll receive all the care and attention of an old fashion house call. And, use us as little or often as you like and, you’ll still stay enrolled with your regular GP.

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No Long Wait Times

Avoid spending hours in a hospital waiting room.


No Apps or Downloads

Easy access on any phone or device with camera.


No Need to Leave Home

Expert treatment advice wherever you need it.


Ready When You Are

Avoid travelling to a hospital emergency room. Now you can access those same ED doctors online for faster, more convenient care. You can access Emergency Consult on-demand 24/7 with no appointment required. Attending a consult remotely allows you to jettison travel time, ditch the wait, and eliminate potential exposure to other sick patients in a busy waiting room.


Clear Up Any Doubt

Sometimes it can be hard to decide who to call for medical advice or if you should make a trip to the hospital or nearest A&E. Let us remove that uncertainty. A quick video chat with a senior ED doctor will put you on the right track. We will refer you on to the relevant hospital or specialist if your condition warrants it. Or we will put your mind at ease and prescribe medication or order investigations as required.


Talk to the Experts

Our doctors are highly-trained Emergency Medicine Specialists. We’re used to dealing with the whole spectrum of acute illnesses and injuries. Each of us are NZ-trained and a qualified Fellow of the Australasian College for Emergency Medicine (FACEM). It’s just like visiting the Emergency Department except faster and from the comfort of your own home.

  • Access on-demand emergency medical expertise

    The doctor you’ll speak with – a senior emergency medicine consultant – will discuss your symptoms and provide comprehensive treatment advice. The treatment can include prescriptions, referrals, further investigations (labs or x-rays), medical certificates, and ACC as required.