If you require an ambulance, call 111 immediately.

Aged Care


Elderly New Zealanders, residing at home or aged care facilities, can gain instant access to highly qualified doctors in case of illness or accident or provide expert oversight for their carers.


We support the elderly.

EmergencyConsult supports aged care staff, elderly individuals, and all of us with aging loved ones by providing immediate access to a trusted New Zealand emergency doctor. We can be your first port of call in case of an accident or emergency or we can provide expert medical oversight to your usual care provider.

COVID-19 has taken a horrific toll where it has been present in aged care facilities. Many elderly New Zealanders felt isolated before the pandemic and unfortunately lockdowns, fear of community transmission, and news of our neighbours’ struggles to contain the virus has only exasperated that fear and sense of isolation. But we can be there (remotely) when you can’t. By registering with EmergencyConsult you can rest assured that your elderly parent, friend or relative has easy, fast access to experienced, friendly and professional emergency doctors at any time via video consultation.

We welcome individual registrations but we are also available to partner with aged care providers (including independent living villages, rest homes, respite care, hospices, and home based carers) to bridge gaps in emergency care or provide highly qualified medical oversight for nurses and carers. With EmergencyConsult on your team, your clients have access to rapid medical advice, get ‘seen’ immediately, and get the scripts or referrals they may need.

Get Started Now Work With Us

No Long Wait Times

Avoid spending hours in a hospital waiting room.


No Apps or Downloads

Easily access on any phone or device with a camera.


No Enrolment Forms

No need to change your primary health organisation.


Locally Trained

You can trust in the care and advice given. All our Emergency Department (ED) doctors are New Zealand trained and hold qualifications with the Australasian College for Emergency Medicine. It’s just like visiting your hospital ED except faster and from the safety and comfort of your home or aged care facility.


Premier Medical Advice

Our doctors provide everything you would expect from visiting an ED or after-hours clinic; our patients have access to consultations, prescriptions, medical certificates, or investigations (labs and x-rays) as necessary. And we are also ACC registered.


Video Conferencing

Our video conferencing health service has been designed with all New Zealanders in mind. We provide the care and attention of an old fashioned house call while leveraging commonplace modern technology (your smartphone or device). There are no apps or downloads required; all you need is a camera enabled phone and medical help is in-hand.


Contact Details

First Name *
Last Name *
Your role or position
Name of organisation
Email Address *
Phone Number


How can we help you?
Spam protection

Work With Us

With a scalable network of emergency department specialists we’re in a unique position to partner with businesses and facilities.

We’re working with organisations like yours, around New Zealand, to complement corporate wellness strategies and provide virtual medical oversight by trusted NZ trained emergency doctors.


Register Now

It’s easy to safeguard your family. Create an account now to be ready if illness or injury strike. You can prepay for sessions or simply purchase consults when you need them.

Create Account