If you require an ambulance, call 111 immediately.

Aged Care


We support you to support the elderly.

Unfortunately feelings of fear and isolation are commonplace among our older population - even prior to COVID lockdowns. But access to good healthcare need not add to those concerns.

We partner with aged care providers (including independent living villages, rest homes, respite care, hospices, and home based carers) to bridge the gap in emergency care and/or provide expert medical oversight to nurses and carers. With our simple video conferencing system, elderly patients and their carers are now able to access a friendly, senior emergency doctor in a jiffy.

No Long Wait Times

Avoid spending hours in a hospital waiting room.


No Apps or Downloads

Easily access on any phone or device with a camera.


No Enrolment Forms

No need to change your GP or primary health organisation.


Ready When You Are

Avoid travelling to a hospital emergency room. Now you can access those same ED doctors online for faster, more convenient care. You can access Emergency Consult on-demand 24/7 with no appointment required. Attending a consult remotely allows you to jettison travel time, ditch the wait, and eliminate potential exposure to other sick patients in a busy waiting room.


Clear Up Any Doubt

Sometimes it can be hard to decide who to call for medical advice or if you should make a trip to the hospital or nearest A&E. Let us remove that uncertainty. A quick video chat with a senior ED doctor will put you on the right track. We will refer you on to the relevant hospital or specialist if your condition warrants it. Or we will put your mind at ease and prescribe medication or order investigations as required.


Talk to the Experts

Our doctors are highly-trained Emergency Medicine Specialists. We’re used to dealing with the whole spectrum of acute illnesses and injuries. Each of us are NZ-trained and a qualified Fellow of the Australasian College for Emergency Medicine (FACEM). It’s just like visiting the Emergency Department except faster and from the comfort of your own home.


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Work With Us

With a scalable network of Emergency Medicine Specialists (FACEM) working remotely we’re in a unique position to support aged-care facilities across Aotearoa. If your in-house clinical team could benefit from expert oversight or easy access to emergency physicians please complete the form.

  • Access on-demand emergency medical expertise

    The doctor you’ll speak with – a senior emergency medicine consultant – will discuss your symptoms and provide comprehensive treatment advice. The treatment can include prescriptions, referrals, further investigations (labs or x-rays), medical certificates, and ACC as required.