If you require an ambulance, call 111 immediately.

Regional Health Services & Hospital Emergency Departments

 
 

Leverage FACEM video consults to ease some of the pressure on your Emergency Department.

We're working with EDs throughout New Zealand - and have seen how a hybrid model, which maximises telehealth and prioritises frontline staff, can relieve pressure, reduce patient overflow, and free up onsite clinicians for where they're needed most.

Emergency Consult comprises an extensive network of Fellows of the Australasian College of Emergency Medicine (FACEMs), who have worked extensively in hospital EDs throughout Aotearoa and abroad.

By supporting our ED colleagues remotely we're able to ensure quality of care - all the time, every time. Telehealth is not aimed at replacing physical clinicians or cutting costs; it's about fortifying the very departments we work in everyday.

Together we can ensure your SMOs achieve adequate downtime overnight, lower acuity cases are moved through quickly, waiting room and triage traffic is dispersed efficiently, and your clinicians gain respectful, knowledgeable support.

Services currently offered to hospital EDs include:

  • EQ Vouchers: Where the patient is re-directed with an EQ voucher to attend a video consult independently from home
  • Triage Fast Track: Lower acuity patients seen virtually to efficiently disperse front-of-house traffic
  • Inter-ED Consult: Virtual consult within the ED to support ED nurses with expert oversight to provide end-to-end care
  • After-Hours Cover: Experienced FACEMs available overnight to provide after-hours staffing
  • On-Call: Surge management on-demand to respond in times of increased ED traffic
  • Virtual Board Rounds: To empower junior medical officers and maintain efficient patient flow

  • Patient focused

    Patient focused

    Use our FACEM team as an extension of your own workforce to serve your community better.

     
    Easy to onboard

    Easy to onboard

    We'll offer a virtual consult solution that fits your ED's needs.

     
    Workforce wellbeing

    Workforce wellbeing

    Build confidence and extend support networks to reduce stress and overload.

     
     
     
     
    ED staff benefits

    ED staff benefits

    Gain the support of trusted FACEMs who have worked within the complexities of the NZ health system for many years. Friendly virtual FACEMs aid after-hours and unattended junior medical officers, validate treatment plans, reduce uncertainty and enable confident decision making.

     
    Patient benefits

    Patient benefits

    Your communities will benefit from easy, fast access to a trusted, respectful specialist. Facilitate timely, quality clinical decision-making to advance patient flow and reduce inefficiency. Faster attendance to patients means less waiting and better health outcomes.

     
    Department performance

    Department performance

    Facilitate timely, quality clinical decision validation to advance patient flow - and reduce error, inefficiency, and unnecessary investigations and admissions.

     
     
     
     

    Contact Details

    First Name *
     
    Last Name *
     
    Your role or position
     
    Name of organisation
     
    Industry
     
    Email Address *
     
    Phone Number
     
     

    Message

    How can we help you?
     
    Spam protection
     
     

    Work With Us

    With a scalable network of Emergency Medicine Specialists working remotely we’re in a unique position to support hospital EDs across Aotearoa.

    Please complete the form to find out more about how Emergency Consult can support your patients and your clinical team.