If you require an ambulance, call 111 immediately.

How We Help

 
Direct access to first-class emergency care for all New Zealanders.

Direct access to first-class emergency care for all New Zealanders.

Our friendly doctors are there for you and your family whether you’re at home, work, on holiday or on the side of a sports field. Our video conferencing health service has been designed with everyday kiwis in mind and you will be quickly connected to an experienced Emergency Department (ED) doctor regardless of where you are or what time it is.

Everyday Kiwis
Travellers

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Easing pressure from emergency clinics and health professionals.

Easing pressure from emergency clinics and health professionals.

We work on the frontlines too and we know how overloaded our health system can get. Burnout has become commonplace as clinical staff struggle to cope with relentless demand. And, with acute hospital presentations growing at twice the rate of our population, it’s not going to let up anytime soon. But we can assist our healthcare colleagues by providing an alternate route to care.

Emergency Departments
Overloaded Clinics
Ambulance Services
Pharmacies
Aged Care

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  • Access on-demand emergency medical expertise

    The doctor you’ll speak with – a senior emergency medicine consultant – will discuss your symptoms and provide comprehensive treatment advice. The treatment can include prescriptions, referrals, further investigations (labs or x-rays), medical certificates, and ACC as required.

    SPEAK TO A DOCTOR
 
 
24 HOURS

24 HOURS

Available 24-hours, 7-days so you can always access quality medical advice, referrals, and prescriptions. No appointment required.

 
EXPERT CARE

EXPERT CARE

The doctor you’ll video chat with is an Emergency Medicine Specialist and veteran in the NZ health system.

 
EASY

EASY

No apps or downloads. You’ll be led through a user-friendly online portal. Simply create an account, pay, then start your video consult.

 
FOR EVERYONE

FOR EVERYONE

We see and treat anyone who needs us. There’s no need to enrol; you can use us as often as required and you’ll stay enrolled with your usual GP.