We started working together in the late ‘90s, when we would see approximately 50 patients per day through the hospital Emergency Department (ED). Back then, our patients would be seen almost immediately.
But over the last 20 years, as our population has grown and aged, the number of patients presenting at emergency departments and after-hours clinics has exploded. Nowadays the same ED could expect to see over 250 patients a day.
This is not fair. We need to bring expertise and care to our patients rather than them having to come to us like this.”
Dr Martyn Harvey
Our service is based on respect and caring for others – that’s why we’re in medicine after all - but we’re also channelling creativity and ingenuity.”
Ms Jenni Falconer
I know we can bring experience, wisdom and efficiency to our patients via a virtual tele-health platform”
Dr Giles Chanwai
We share your frustrations
We’ve watched the demand on ED’s nationwide increase 5-10% year-upon-year and we became increasingly concerned about what that means for patients like you.
With over 80% of New Zealanders carrying a smartphone we figured we could turn the tables and bring specialist help out of the hospital or after-hours clinic and deliver it where and when you need it.